IdeaFex

Marketplace for goods & services powered by distributed ledger technology

Overview

About the project

In this project, I worked on IdeaFex web platform which is a marketplace for goods & services powered by distributed ledger technology. The would use the distributed ledger technology as a tool to enhance the flow of resources and will be an e-marketplace formula to goods & services with smart contracting.

Duration: Dec'18 - Feb'19 (3 months)

My Role: User researcher

Tools Used: Balsamiq, Xtensio, Figma, Illustrator

User Research

Pain Points

“Serial” deal flow

With the exception of public offerings of a few asset classes for mature companies, existing methods to reach deals are bound to serial deal flow: repetitive deal attempts take place with each new potential partner.

Imbalance in deal access

The marginal cost in scaling up deal search leads companies to accept “ok” deals rather than getting the best ones. Imbalances in these costs across geographies and industries magnify imbalances in resource allocation.

Interest misalignment

Poor access drives up imbalances in power in deal-making. Weaknesses such as inexperience for entrepreneurs, shortage of time for cash-strapped firms, and information asymmetry in general can be exploited.

User Persona

Understanding the user

Based on the user research results data, we created personas for 2 basic users- Investors and Fundraisers with different problems faced by each of them.

Investors Personas (click here to view full resolution)

Fundraisers Personas (click here to view full resolution)

Research insights

Major Findings

As easy to use as e-commerce
Build e-marketplace formula to goods & services with smart contracting.
An alternative to stocks & bonds
Empowers companies in sourcing funds without dilution and/or the need to go public.
Sharing features of commodities futures
Offer features of commodities futures to physical products
More agile than specialty markets
Allow sellers to leverage the specialty protocols to enrich the whole process.
Design Decisions

Rationale behind the solution

After brainstorming and creating user personas, we finally decided on a suitable solution for our problem space and what features or functionality will it possess. Also, we created the White Paper to detail everything n the process.

Constraints

  • Should be easier to navigate
  • Live trading to broaden opportunities.
  • Auction details in different phases
  • Users need to buy and sell assets
  • Users dont like plain information

Features

  • Asset classes distributed in categories
  • Auction Method- pre-auction and in-auction
  • Buy and sell asset from exchange panel
  • Balance, withdraw, deposit features for the users
  • Admin panel to control the prices.
Site Map

After we had brainstormed potential solutions and analyzed pain points, we created a detailed site map outlining features needs to be developed. This allowed us to get a grasp into how the platform would work system-wide. This allowed me to start designing a specific step-by-step process.

User Flow Diagram

Mapping & organizing information

Designing for the user experience began from sketching out a typical user journey based on the accomplishment of specific tasks within the app.

Sketching

Designing initial interface

Wireframing

Low-Fidelity Prototyping

Based on the main features and task flow of our platform, we created initial sketches & wireframes of our prototype with the following user flows: We used Balsamiq as the tool for Low-Fidelity prototyping the app.

Conclusion

Reflection & learning

I helped the startup by visualizing the idea by providing wireframes and site maps. This was my first fintech project and was a great experience collaborating with developers and other team members which helped me in understand the holistic idea.

This team had a shared leadership style which clearly defined roles and responsibilities from the start of the project. This made team management very easy and effective which helped the tasks become successful.